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STULZ China Call Center Launch on 1st. June

 

An upgraded member of STULZ After-Sales team, Call Center will be officially opened to all customers throughout Chinese mainland on June 1, 2020.

Important Responsibilities,

  • Responsible for answering customer calls, WeChat, and emails 7 * 24 hours, accurately understand customer needs and answer customer questions and after-sales technical support services. Coordinate and arrange personnel for processing timely.
  • Regular customer visits, record customer’s feedback, increase the connection between customers and STULZ, continue to promote process optimization to further improve customer satisfaction.

 

STULZ China has been committed to providing professional, efficient, safe, reliable and fully guaranteed precision air conditioning products and original factory maintenance services to its customers,which is to ensure the continuous and stable operation of air-conditioning equipment, reduce the operation risks of related systems and protect the core business of customers.

 
Professional orientation application, personalized addressing requirementsd and timely service have always been the characteristics and advantages of STULZ China After-Sales service. The establishment of Call Center will undoubtedly further assist the After-Sales service team of STULZ, and achieve faster response to customer needs, more thoughtful service contents, more effective customer feedback processing, so as to fully improve the overall customer satisfaction which is  the purpose of STULZ After-Sales service as well.

Through the three accesses below, you could easily reach STULZ China Call center,

  • By calling 4008204380(7*24)
  • Searching “世图兹售后服务”in Wechat and follow STULZ China After-Sales service official account
  • Sending your requests to service@stulz.cn via email

 

 

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